Terms and Conditions

These Terms and Conditions describe the rules that apply when you use the Beastino website and services in Canada. They explain the relationship between you and us, set out user responsibilities, and outline how we operate the platform. By registering an account or using our services you agree to comply with these terms and any additional rules that apply to specific features, promotions or payment methods.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Keep your password secure and notify us immediately if you suspect unauthorised access. We may temporarily restrict or close accounts where we detect suspicious activity or potential breach of these terms.

Verification and documentation

We may require identity and payment verification before allowing deposits, withdrawals or other account activity. You agree to provide accurate information and any documents reasonably requested to confirm your identity, address and payment methods. Failure to complete verification may result in holds on withdrawals or account suspension.

Eligibility requirements

To use our services you must meet the minimum age and other eligibility criteria required by applicable law. You must not open more than one account per person, household or payment instrument where this is prohibited. We reserve the right to refuse registration or close accounts that do not meet eligibility requirements or where local law restricts access.

Acceptable platform use

Use the platform in accordance with these terms and applicable laws. Prohibited behaviour includes fraud, use of stolen payment instruments, collusion, bonus abuse, sharing accounts, using VPNs to bypass jurisdictional restrictions and any action that harms the integrity of our services. We may suspend or close accounts involved in prohibited activity and withhold funds where necessary to investigate.

General bonus and promotion rules

Promotions, bonuses and free spins are subject to specific terms that accompany each offer. General rules may include wagering requirements, maximum bet limits while a bonus is active and eligible game lists. Where an offer has specific terms, those terms take precedence. If details for a promotion are not specified here, they will be shown on the relevant promotion page.

Deposits and withdrawals

Available payment methods, minimums and limits are shown in the cashier and may vary by jurisdiction. Deposits must originate from accounts in your name. Withdrawals may be subject to verification checks and standard security procedures. We may apply limits on withdrawal amounts and require you to use the same payment channel for returns where feasible. Fees and processing times depend on the chosen method and are detailed in the cashier.

Dispute resolution

If you have a complaint, contact our support team at [email protected] so we can review the matter. We aim to resolve issues promptly and in good faith. If a dispute cannot be resolved directly, you may have available rights under provincial law. Nothing in these terms limits your statutory rights where applicable.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated on the site or by email where you have provided one. Continued use of our services after changes are posted constitutes acceptance of the updated terms. Always review the most recent version before using the platform.