Contact Us
Need help? Our support team is ready to assist with account questions, deposits and withdrawals, technical issues, or general feedback. Reach out any time via live chat, email, or phone for quick answers and step-by-step support. We handle verification, payment queries and accessibility requests, and will direct complex issues to the right department. Our agents can guide you through bonus terms, game restrictions and security checks. We aim for clear, friendly help.
| Department | Contact |
|---|---|
| Customer Support | [email protected] - live chat and email; typical reply within 2 hours |
| General Enquiries | [email protected] - billing, verification and general feedback |
| Affiliate Enquiries | [email protected] - partnerships, creatives and tracking support |
| Phone | +1 416 732 4891 - voice support for account and payment issues |
| Working Hours | Mon-Fri, 09:00-18:00 ET; 24/7 live chat available |
Email Support
For detailed requests, account issues, or cases that require documents, email is the preferred contact method: [email protected]. Please include a clear subject line, your account username, and current contact details. Attaching relevant documents or screenshots helps us resolve matters faster. Incomplete or missing information may cause delays, so double-check your message before sending.
Send us a message
Need help with your Beastino account? Send us a message and our support team will reply as soon as possible. Name Email Message Send messageResponse Time
Our support team aims to respond quickly. Most inquiries are answered within one business day. More complex cases, such as verification, payment disputes or security reviews, may take longer while we investigate; response time depends on the issue and any required documents. We’ll keep you updated by email and in chat until the matter is resolved.
Feedback
Your feedback matters. If you have suggestions, ideas, or notice anything that could be improved on our site, please share them with us. We review all submissions carefully and use the input to refine features, fix issues, and improve the overall user experience. Thanks for helping us make the site better for all Canadian players.